Shipping & Delivery

We strive to deliver products purchased from UrbanBasket in excellent condition and in the time slots provided.  Also, for all the  purchases of Rs. 499* or more, we will deliver the order to your doorstep free of cost. We wont take orders below Rs.499 . Shipping will be done by our own Delivery team.

  • If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount.
  • If you return an order delivered to you, we will refund the complete order amount. you will be reimbursed based on Returns Policy.

*Order value is calculated after applying discounts.

Delivery Related

Once you are done selecting your products and click on checkout. Your order will be delivered to you on the same day if you have placed order before 5:00 PM, the orders placed after 5:00PM the delivery will be the next working day. If we are unable to deliver the order . (this sometimes happens due to unforeseen situations) we will credit back your order total value to your  account as soon as possible

We have a dedicated team of delivery personnel and a fleet of vehicles operating across the city which ensures timely and accurate delivery to our customers.

In case of a delay, our customer support team will keep you updated about your delivery.


Delivery is free for orders above Rs.499*. For any orders below that we won’t place an order .

You can change your delivery address on our website once you log into your account. Click on “My Account” at the top right hand corner and go to the “Update My Profile” section to change your delivery address. Or else you can contact our customer care for any further assistance

Order Including Vegetables will be delivered on the next day. you can also place orders by giving us a missed call at 9290-127-127